Frequently Asked Questions

Below is a list of some of the questions and answers that we have with customers. If your question cant be answered here, please call us and we will help you resolve any queries you have.

Will we be given a written quotation?

We make sure that we provide a written quote and timescale that is realistic for your project.

Do you provide a written guarantee?

We aim to give you peace of mind that your work will be completed to a high standard and provide a written 5 year installation guarantee upon receipt of payment.

Are there any completed jobs that we can see?

As long as we contact a previous customer first, there is normally no problem in arranging for you to see work in your area.

How do we pay you?

Bankers Draft, Cheque or Cash are the methods of payment we ask for. Depending on the value of the works to be undertaken, we may ask for 'stage payments' at pre-agreed points.

What happens if a car leaks oil on the drive?

As long as you deal with it quickly, pour neat fairy liquid on to the oil, agitate it with a stiff brush for a few minutes and then rinse with water. This simple method will remove most fresh stains.

How much does it all cost?

Every job is unique, the easiest and quickest way to determine the cost of any job is to estimate it for you.

How long is my drive or patio guaranteed for?

We honour a 5 year installation guarantee for any drive or patio that has been layed on a concrete sub-base. We will come and correct any dips or rutting that appear within that time frame. Not included in this guarantee: 'Force Majeure' - Acts of Nature i.e. earthquake, flooding, subsidence due to natural forces. Parking vehicles in excess of 7.5 tonne on the paving.

Do we need planning permission?

The rules regarding planning permission can be found at: Planning Portal - Paving your Front Garden. You don't require planning permission if we take care of the disbursement of water via the use of landscaping drainage channels plumbed into a soakaway. Please contact us for further clarification.

Do you install membranes to stop weed growth?

Firstly, because we only install concrete subbases, no weed growth is able to penetrate from the sub-grade, through to the paving layer. Dont be fooled by claims that membranes will stop weed growth! Its simply not true! WHY? Because virtually all weeds or lichen grows on paving, originates in the sand joints between the paving. The only way to deal with this problem is to seal the paving and sand joints with a ResinCoat, OR weed the joints and use weed killer on the paving.

Are you insured?

We have public liability insurance to a value of £2,000,000.